fomo19 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") governs the collection, use, storage and disclosure of personal data by fomo19 ("we", "us" or "our"), the operator of the website accessible at https://fomo19.click ("the Site"). fomo19 is an English-language online gambling information platform created primarily for adult users in Malaysia.

We are committed to handling personal data responsibly and transparently, in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 (Malaysia) ("PDPA") and any other applicable law that governs how we process data related to our users.

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Site immediately. This Policy should be read alongside the fomo19 Terms and Conditions, which are incorporated by reference.

2 Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that directly or indirectly identifies a living individual, including names, email addresses, device identifiers and IP addresses.
• "Data Controller" means fomo19, which determines the purposes and means of processing personal data collected through the Site.
• "Data Processor" means any third-party service provider that processes personal data on behalf of fomo19 and in accordance with our documented instructions.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure and deletion.
• "Consent" means a freely given, specific, informed and unambiguous indication of a user's agreement to the processing of their personal data for a stated purpose.
• "Cookies" means small text files stored on a user's device by a browser at the request of a website, used to retain preference or session information.
• "PDPA" means the Personal Data Protection Act 2010 of Malaysia.

3 Data We Collect

fomo19 operates as an informational and educational website. The categories of personal data we may collect are limited to those arising from standard website interaction and are described in the table below.

fomo19 does not operate user accounts, collect payment card information, store gambling activity records or process sensitive personal data such as national identification numbers. Any financial transactions are conducted exclusively between users and independent third-party operators.

4 Data Processing

We process personal data only where a lawful basis exists under applicable data protection law. The lawful bases we rely upon are:

• Legitimate Interests: Processing technical and usage data to maintain, secure and improve the performance and accessibility of the Site for our Malaysian and international audience.
• Consent: Placing non-essential cookies or analytics trackers where such consent is required by applicable law and has been obtained from the user.
• Legal Obligation: Retaining or disclosing data where required to comply with applicable law, court order or lawful governmental request.

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on any individual user. Usage analytics are evaluated at an aggregate level to understand overall content performance and user navigation patterns.

fomo19 does not use personal data to send unsolicited marketing communications. We do not operate a newsletter, subscription service or promotional email list.

5 Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies to enable essential site functionality and to gather anonymised analytical data about how visitors interact with our content. Cookies used by fomo19 fall into the following categories:

• Strictly Necessary Cookies: Required for the Site to function correctly. These cannot be disabled without affecting core functionality. No consent is required for these cookies.
• Analytics Cookies: Used to collect aggregated, anonymised information about visitor behaviour such as page views and session duration. These cookies help us understand which content is most useful to Malaysian users. Where applicable law requires consent, these cookies are only placed following your acceptance.
• Preference Cookies: Retain settings such as language or display preferences to improve your experience across return visits.

You may control or delete cookies through your browser settings at any time. Disabling certain categories of cookies may affect how the Site displays or functions. For comprehensive information on managing cookies, refer to the help documentation of your browser provider.

6 Third-Party Services and Disclosure

fomo19 may share limited personal data with trusted third-party service providers who assist in operating the Site. Such providers act as data processors and are required to handle personal data only in accordance with our documented instructions and applicable law. Categories of third-party processors may include:

• Web hosting and content delivery network providers ensuring reliable Site availability for users across Malaysia, including those accessing from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya and Shah Alam.
• Website analytics providers enabling aggregated traffic analysis and performance monitoring.
• Security and fraud prevention services protecting the integrity of the Site.

fomo19 does not sell, rent or trade personal data with third parties for their independent commercial use. We do not disclose personal data to gambling operators, payment processors (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank or Hong Leong) or advertisers as part of our normal operations.

We may disclose personal data where required to do so by applicable Malaysian law, a court order, or a lawful request by a regulatory or governmental authority. In such circumstances, we will disclose only the minimum information necessary to satisfy the legal obligation.

7 Data Retention

fomo19 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. Our standard retention periods are as follows:

• Server and access logs: Retained for a maximum of ninety (90) days for security monitoring and technical fault diagnosis, after which they are deleted or anonymised.
• Analytics data: Aggregated and anonymised data may be retained for up to twenty-four (24) months to identify long-term content and navigation trends.
• Voluntary communication records: Email correspondence retained for up to twelve (12) months following resolution of the relevant enquiry, after which it is permanently deleted.
• Cookie data: Retained on your device in accordance with the cookie duration set at the time of placement. You may delete cookies from your device at any time.

Where personal data is no longer required for any lawful purpose, we will take reasonable steps to securely delete, destroy or permanently anonymise that data in a timely manner.

8 Security Measures

fomo19 implements a range of technical and organisational security measures proportionate to the nature of the data we process and the risks involved. These measures include:

• Encrypted data transmission using HTTPS/TLS protocols across all pages of the Site.
• Restricted internal access to server infrastructure and usage data, limited to authorised personnel only.
• Regular security reviews of Site infrastructure and third-party service integrations.
• Contractual data processing obligations imposed on all third-party service providers handling any personal data on our behalf.

While fomo19 applies reasonable safeguards, no method of transmission over the internet or method of electronic storage is entirely secure. We cannot guarantee absolute security of data transmitted to or from the Site. Users are encouraged to practise good personal security hygiene, including using unique, strong passwords on any accounts they maintain with third-party operators and keeping devices updated.

In the event of a personal data breach that presents a risk to affected individuals, fomo19 will take appropriate steps in accordance with applicable law, including notifying affected users where required.

9 User Rights

Subject to applicable Malaysian data protection legislation and other relevant laws, you may have the following rights in relation to your personal data held by fomo19. To exercise any of these rights, contact us using the details in Section 12.

We will respond to valid requests within a reasonable timeframe. We may require verification of identity before processing certain requests. Where a request is refused in whole or in part, we will explain our reasons in writing.

10 Children and Minors

The fomo19 Site is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals below the age of 21. If you believe that a minor has provided personal data to fomo19 without appropriate consent, please contact us immediately at the address provided in Section 12 so that we may take appropriate steps to delete that data.

Users who are below the minimum age must not access the Site. fomo19 does not operate verification systems for Site visitors, and individual responsibility for confirming age eligibility rests with the user and, where appropriate, their parent or legal guardian.

11 Policy Amendments

fomo19 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Material changes that significantly affect how we process your personal data will be highlighted where practicable.

Continued use of the Site following the publication of a revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to remain informed of any changes to our data practices.

If you disagree with any changes to this Policy, you must discontinue use of the Site. For questions about any past version of this Policy, contact us using the details below.

12 Contact Us

If you wish to exercise any of your data rights, raise a concern about how fomo19 processes your personal data, or submit a formal privacy enquiry, please use the following contact details:

Website: https://fomo19.click

Website email: [email protected]

The email address above is provided as plain text only and is not a clickable link. Please include "Privacy Policy Enquiry" in your message subject to help us route your request promptly. We endeavour to acknowledge all privacy-related enquiries within a reasonable period and to respond in full within any applicable statutory timeframe.